We’ve gathered responses to frequently asked questions in this section.
International Flights
The tour price does not cover international flights. You should book these flights yourself. You can only check in to your hotel starting at 15:00.
What is a tour companion?
A tour companion is someone who accompanies you on a trip or journey. They can be friends, family members, or even professionals hired to assist during the travel. The companion can help with various things such as preparing tickets, taking pictures, booking a restaurant, navigating unfamiliar places, translating from Japanese to your language, and even providing company and making the travel experience more enjoyable.
However, a tour companion may have less detailed information about regions, culture, and history outside of Tokyo, as they might not be local to that specific area. Hence, the service is cheaper.
What is a local guide?
A local tour guide is a person who leads visitors through a city, region, or country, providing information about the places and sights you visit. They usually have in-depth knowledge of the local history, culture, traditions, and attractions.
These guides are often residents of the area they are showing you, so they can provide unique insights and hidden gems that might be obscure to a tourist. They can answer your questions, suggest the best places to eat or shop, and help you understand and appreciate the site you visit much better.
How can I Pay ?
We welcome payments through bank transfers or widely accepted credit cards like VISA, Mastercard, JCB, and AMERICAN EXPRESS. We also receive payment from Paypal.
Payment
- Payment 1: 25 % of the price, at least 60 days before departure
- Payment 2: 25 % of the price, at least 30 days before departure
- Payment 3: 50 % of the price, at least on the first-day tour
Can I join a trip with another group?
No, because your comfort and privacy are important to us, we only offer private tours for your group. We don't mix different groups.
Can I book a package without a hotel?
Yes, you can. Don't hesitate to get in touch with us for details.
Could you help us arrange for an apartment in Japan?
We can book high-quality, reputable apartments in Japan. However, we cannot reserve Airbnb accommodations for your safety and comfort during your journey.
Can I customize a tour package?
Yes, you can. We can adjust our current tour plans to match what you like. This means we can add or remove some parts of the tour to make it fit your interests better. Changes could be things like:
- Adding more days to the tour
- Opting for public transport on certain days
- Changing the hotel (Upgrade or Downgrade)
- Removing some destination
- Adding a new destination